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The Westin Chicago River North

320 North Dearborn Street | Chicago, ILLINOIS 60654, US
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The Westin Chicago River North - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of Chicago
Excellent room comfort & quality
Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Room service available
Room Service

The Westin Chicago River North - Chicago

Located in the theater and business districts of downtown Chicago, this hotel overlooks the Chicago River and is 6 blocks from Michigan Avenue shopping. It features a restaurant and on-site massage services. A 47-inch flat-screen TV and a mini-bar are standard amenities in every modern room at the Westin Chicago River North.

All spacious rooms include a plush seating area, marble bathroom and a coffee maker with Starbucks coffee. Some rooms include a city view. Relax in modern luxury at the 320 Restaurant & Bar.

Enjoy authentic Japanese delicacies at Kamehachi, the acclaimed sushi bar conveniently located on our lobby level. The hotel is within 1 mile of popular Chicago attractions, including Navy Pier, Grant Park and Willis Tower. Lincoln Park Zoo is 2.

7 miles away. Clark/Lake and Merchandise Mart train stations are within 5 minutes' walk of the hotel. Free access to the state-of-the-art fitness center and business center is provided to all guests of the Westin.

Concierge services are offered and include arranging tours and tickets for area attractions.

Rooms Types
Traditional King Room room in The Westin Chicago River North
Room Details
Traditional King Room
1 extra-large double bed 36.98mยฒ Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Pool cover Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Access to private pool

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Traditional Double Room with Two Double Beds room in The Westin Chicago River North
Room Details
Traditional Double Room with Two Double Beds
1 extra-large double bed 36.98mยฒ Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Toaster Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Adapted bath Roll-in shower Bottle of water Streaming service (like Netflix) Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Access to private pool

Select dates to see prices

Deluxe King Room with City View room in The Westin Chicago River North
Room Details
Deluxe King Room with City View
1 extra-large double bed 36.98mยฒ Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Toaster Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Baby safety gates Adapted bath Roll-in shower Pool cover Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Access to private pool

Select dates to see prices

Deluxe King Room room in The Westin Chicago River North
Room Details
Deluxe King Room
1 extra-large double bed 36.98mยฒ Type: Double
Internet facilities Bathtub Pay-per-view channels TV Telephone Fax Hairdryer Wake-up service/Alarm clock Hot tub Kitchenette Spa tub Shared bathroom Sitting area DVD player Microwave Extra long beds (> 6.5 ft) Walk-in closet Satellite channels Kitchen Towels/Sheets (extra fee) Sauna Private pool Oven Toaster Game console - Xbox 360 Game console - PS3 Game console - Nintendo Wii Additional bathroom Books, DVDs or music for children Sofa bed Adapted bath Roll-in shower Pool cover Bottle of water Streaming service (like Netflix) Fire extinguisher Privacy curtain Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector Complimentary afternoon snacks and drinks in the executive lounge Free spa access Access to private pool

Select dates to see prices

Guest Score and Reviews
8.8 /10

V. good

979 Reviews

Cleanliness
9.3
Facilities
8.3
Location
9.4
Service
8.2

Tony

Couple

10.0

The location, the hotel and the room

April 2024

Angel

Couple

9.0

Well appointed room with modern touches. All well maintained

April 2024

Services & Facilities

Most popular facilities
Coffee shop
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
Room service available
Room Service
More Amenities
Accessibility
Facilities For Disabled Guests Available
Activities & Things to do
Bowling
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 16:00
Check-out: before 12:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in the hotel rooms and charges are applicable.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 60 per day.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Property Surroundings

320 North Dearborn Street | Chicago, ILLINOIS 60654, US

The Westin Chicago River North FAQs

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All Amenities
Accessibility
Facilities For Disabled Guests Available
Activities & Things to do
Bowling
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Coffee Shop
Food Delivery
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Professional Cleaning Services
Staff Trained In Safety Protocol
Languages spoken
English
Spanish
Media & Technology
Internet Access (charges May Apply)
Wi-Fi Available In Public Areas (charges May Apply)
Room Amenities
Cleaning Products Available
Room Service Available
Room Service
Safety Deposit Box
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Kitchenware
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Xerox/fax In Business Center
Concierge Services
ATM Or Cash Withdraw On Site
Laundry Services
Convenience Store
Tour Services
Transportation
Valet Parking (charges May Apply)
Off-Site Parking
Car Rental Available
Health Services
First Aid Kit Available
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.8 /10

V. good

979 Reviews

Cleanliness
9.3
Facilities
8.3
Location
9.4
Service
8.2

Tony

Couple

10.0

The location, the hotel and the room

April 2024

Angel

Couple

9.0

Well appointed room with modern touches. All well maintained

April 2024

Mackenzie

group

6.0

Location was exceptional. Close to metro, great restaurants, and easy to walk to major attractions

Very middle of the road hotel. Poor lighting, blase service, no real added amenities

May 2024

MacKenzie

Group Traveler

6.0

Location was exceptional. Close to metro, great restaurants, and easy to walk to major attractions

Very middle of the road hotel. Poor lighting, blase service, no real added amenities

May 2024

Pramod

Family with young children

6.0

Location is good. Clean property.

They took $100 per night as precautionary charges. That was not mentioned anywhere while booking. They charged at the time of check in. That was a shock for a family like us. They said that amount is only kept as hold as security and will not be deducted only at check out as per charges. But that was deducted at the time of check in only.

May 2024

William

Couple

7.0

Location is very convenient for seeing downtown on foot. Itโ€™s also walking distance to many excellent restaurants and close to Chicago Transit for trips further away like Wrigley Field. The patio bar overlooking the river is especially nice.

Breakfast was ridiculously expensive and poor quality. My over easy eggs were well done and the potatoes looked and tasted like theyโ€™d been under a heat lamp for hours.

June 2024

Shelly

Group Traveler

8.0

Great location

No

July 2024

Clark

Family with young children

7.0

Nice hotel, easy to get to, had a decent view out the window of the streets

They couldn't get me checked in until 3 pm (4 hours after arriving) and when they did, they didn't give me the room I paid for, and instead gave me a kids roll-in bed so we had to put 3 in the king bed and 1 in the mini bed.

October 2024

John

Solo Traveler

9.0

Location was fabulous

Breakfast nice maybe more fruit or cereal choice offered

October 2024

Cody

Couple

6.0

The location.

The person working the starbucks stand in the hotel lobby lacked an understanding of hospitality. So rude. Additionally, why act like the $25 daily food voucher is something we get for free? When it is added to your bill at the end.

December 2024

Elise

Unknown

10.0

The beds truly are heaven. Staff is great and responsive to requests

December 2024

Jackie

Family with young children

8.0

The whole staff was amazing and helpful!!?

The price! ?

January 2025

Alfredo

Solo Traveler

8.0

Location was great

Valet disorganize, long time to get the car

May 2025

Gouri

Family with young children

10.0

The location and view from room was perfects RPM restaurant next door was classy and Aweosme food. Overall Stay at Westin was just as desired.

Absolutely nothing

July 2025

Sophie

Family with young children

7.0

Great location

The breakfast bar/restaurant was super busy we had to wait a while.

July 2025

Coleman

Couple

8.0

Everything was delish at the restaurant, rooms Were very clean. Easy walk to Riverwalk

July 2025

Anmi

family with young children

7.0

Location....location....and staff

Beds....soft, uncomfortable...

August 2025

AnMi

Family with young children

7.0

Location....location....and staff

Beds....soft, uncomfortable...

August 2025

Jerry

Group Traveler

9.0

Amazing location! Good size room

September 2025

Anika

Solo Traveler

9.0

Great view, perfect location, super comfortable bed and blanket, spacious and big room

Noisy (hallway and traffic noises)

September 2025

Christine

Group Traveler

10.0

The view was nice we arrived at 10am and was able to check in early

Little pricey but it was worth it

September 2025

Juan

family with young children

9.0

Facilities and the lounge for the marathoners

October 2025

Jacqueline

Couple

9.0

Friendly, location

Sirens at night...you can't control

November 2025

Shaoying

family with young children

8.0

The location is perfect.

I wish the bathtub has been renewed.

November 2025

Justine

Couple

9.0

Very comfortable the staff was very nice and the room was perfect for our stay. The bed was amazing.

Access to microwaves

January 2026

Mara

Couple

7.0

The location is excellent and we had requested a river view room which was beautiful. The doorman, Charles, greeted us warmly and took great care of us during our brief stay. Quality of in-room dining was surprisingly good.

Check-in experience was extremely disappointing, it was almost as if we were inconveniencing the front desk associate. She didn't tell us anything about the property, basically just scanned my credit card and ID and silently handed over the room key.

January 2026

Rodrigo

Couple

8.0

Comfort and localization.

Nothing.

January 2026

Tiffany

young couple

7.0

Location and clean

Room was to warm, thermostat looked as if worked but even on 65 it was to warm

April 2026

tiffany

Couple

7.0

Location and clean

Room was to warm, thermostat looked as if worked but even on 65 it was to warm

April 2026

Traveler505

Couple

9.0

The staff was all very prompt and courteous, and to be honest very nice. The location makes it very easy to drive in and out of, much easier than most downtown chicago hotels where you have to double park and get honked at.... You pull into their circular drive and give your keys to the valet, and no stress. Hotel was clean and well apppointed. The location could not be better for taking in what makes Chicago great.

One critical downfall was the patio bar/restaurant being closed. If this was communicated in advance it wasn't done so very well. Small critique, but important to me, the chairs in the room weren't comfortable and I want a comfy place to sit while my wife is getting ready for dinner.

May 2026

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