45 West 44th Street | New York City, NEW YORK 10036, US
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Highlights
Front desk [24-hour]
Great for activities
Located in heart of New York City
Excellent room comfort & quality
Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Sofitel New York - New York City
We are delighted to unveil the completion of our exquisite hotel-wide renovation, designed to elevate the art of hospitality in the heart of Midtown Manhattan. Blending French Art Deco elegance with the contemporary energy of New York, Sofitel New York embodies the perfect harmony of savoir-faire and modern sophistication. Our beautifully reimagined guest rooms and signature suites offer an oasis of comfort and style, with select accommodations featuring private terraces and breathtaking city views.
Each room has been thoughtfully appointed with luxurious bedding, a flat-screen TV, stocked mini-bar, and a marble bathroom with both a separate shower and bathtub. Guests are invited to relax in our newly transformed lobby and new Fitness Studio equipped with state-of-the-art machines to help you maintain your routine while away from home. Discover Social 45, our brand-new dining and lounge concept, where French inspiration meets New York flair.
Social 45 is open for: - Breakfast from 6:30 to 11:00 AM - Lunch from 12:00 to 2:00 PM - Lounge Service from 4:00 to 11:30 PM - Bar from 12:00 PM to 12:00 AM - Social Hours from 3:00 to 6:00 PM. Located within walking distance of Times Square, Bryant Park, Rockefeller Center, and the Broadway theaters, Sofitel New York offers an incomparable address for both leisure and business travelers. The Empire State Building and Central Park are also just moments away.
Our signature services include a concierge, in-room dining, valet parking, and sustainability certification. We invite you to discover Sofitel New York, a timeless destination where French elegance meets Manhattanβs dynamic spirit.
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8.3/10
V. good
692 Reviews
The room was clean and spacious. Being next to the elevator it was loud at times. But otherwise comfortable mattress and pillows. Super clean and spacious.
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Transfer shower
Select dates to see prices
Superior Queen Room
1 large double bed
32.52mΒ²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Transfer shower
Room Description:
This room features a flat-screen TV, an iPod dock, a minibar, and a desk.
Room Details
Luxury Queen Room - High Floors
1 large double bed
32.52mΒ²
Type: Double
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Select dates to see prices
Luxury Queen Room - High Floors
1 large double bed
32.52mΒ²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Room Description:
This room is located on the 14th floor and higher, offering views of Manhattan.
Room Details
Prestige Skyscraper Terrace Suite with Living Room
1 extra-large double bed
60.39mΒ²
Type: Suite
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Spa tub
Radio
Shared bathroom
Free toiletries
DVD player
Microwave
Video games
Private Bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Private apartment in building
Baby safety gates
Toilet with grab rails
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Select dates to see prices
Prestige Skyscraper Terrace Suite with Living Room
1 extra-large double bed
60.39mΒ²
Has window
Type: Suite
Room all facilities
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Suit press
Spa tub
Radio
Shared bathroom
Free toiletries
DVD player
Microwave
Video games
Private Bathroom
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Stovetop
Toaster
Bidet
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Private apartment in building
Baby safety gates
Toilet with grab rails
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Game console - Xbox One
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Room Description:
This suite is located on floor 24 and features a private, spacious terrace with a separate seating area.
Please note: occupancy tax is USD 5.50 per night.
Room Details
Luxury Twin Room - High Floors
2 single beds
32.52mΒ²
Type: Double
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Select dates to see prices
Luxury Twin Room - High Floors
2 single beds
32.52mΒ²
Has window
Type: Double
Room all facilities
Shower
Bathtub
Safe
Pay-per-view channels
TV
Telephone
Fax
Hairdryer
Wake-up service/Alarm clock
Hot tub
Kitchenette
Spa tub
Radio
Shared bathroom
DVD player
Microwave
Video games
Extra long beds (> 6.5 ft)
Walk-in closet
Satellite channels
Kitchen
Towels/Sheets (extra fee)
Sauna
Private pool
Oven
Stovetop
Toaster
iPad
Game console - Xbox 360
Game console - PS3
Game console - Nintendo Wii
Additional bathroom
Baby safety gates
Adapted bath
Roll-in shower
Infinity Pool
Shallow end
Bottle of water
Toothbrush
Fire extinguisher
Privacy curtain
Open-air bath
Tatami (traditional Japanese flooring)
Carbon monoxide detector
Carbon monoxide sources
Complimentary afternoon snacks and drinks in the executive lounge
Complimentary evening snacks and drinks in the executive lounge
Access to private pool
Private check-in/out in the executive lounge
Transfer shower
Room Description:
This room features 2 over-sized twin beds.
Guest Score and Reviews
8.3/10
V. good
692 Reviews
Cleanliness
8.4
Facilities
7.8
Location
8.9
Service
8.4
Pranvera
Family with young children
10.0
The room was clean and spacious. Being next to the elevator it was loud at times. But otherwise comfortable mattress and pillows. Super clean and spacious.
The view.
September 2025
Jeremy
group
9.0
Room was superbly clean and in great condtion
September 2025
Services & Facilities
Most popular facilities
On-site accessible restaurants/lounges
Wheelchair accessible
24-Hour Front Desk
Pets allowed (charges may apply)
Air conditioning in public area
TV & Movies/Shows
Free Wi-Fi
Room service available
Room Service
More Amenities
Accessibility
Visual Alarms
On-site Accessible Restaurants/lounges
Facilities For Disabled Guests Available
Wheelchair Accessible
Fitness Activities
Fitness Center
Food & Drinks
Individually-wrapped Food Options
Bar
Restaurant(s)
Food Delivery
Snack Bar
Alcoholic Beverages Available
Alternative Meal Arrangement
Happy Hour
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Private Check-in/check-out
Pets Allowed (charges May Apply)
Air Conditioning In Public Area
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids Facilities
Languages spoken
Vietnamese
Filipino
English
Japanese
Arabic
Croatian
Chinese [Mandarin]
Danish
Dutch
French
German
Greek
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Radio
Air Conditioning
Slippers
Hair Dryer
Bathtub
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in:after 15:00
Check-out:before 11:00
Front Desk Hours: 24/7
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and charges are applicable.
Parking
No parking available.
Pets
Pets are allowed. Charges may be applicable.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Property Surroundings
45 West 44th Street | New York City, NEW YORK 10036, US
Check-in begins at 15:00 and check-out can be done until 11:00.
Interesting place to explore in close proximity to the Hotel are Int'l Center of Photography, Orient Express Hotels, I C P, Circle Line, Diamond District, Bryant Park, Manhattan, Rockefeller Center Christmas Tree Lighting, Broadway, Best Buy Theatre and others.
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Contactless Check-in/out
Daily Disinfection
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Hygiene Certification
Sterilizing Equipment
Professional Cleaning Services
Staff Trained In Safety Protocol
Kid Friendly
Kid-friendly Dining
Kids Facilities
Languages spoken
Vietnamese
Filipino
English
Japanese
Arabic
Croatian
Chinese [Mandarin]
Danish
Dutch
French
German
Greek
Hebrew
Hungarian
Chinese [Cantonese]
Italian
Korean
Malay
Polish
Portuguese
Romanian
Russian
Slovenian
Spanish
Swedish
Turkish
Media & Technology
TV & Movies/Shows
Mobile App For Room Service
Free Wi-Fi
Room Amenities
Cleaning Products Available
Room Service Available
Clothes Drying Rack
Room Service
Safety Deposit Box
Closet
Complimentary Drinking Water
Radio
Air Conditioning
Slippers
Hair Dryer
Bathtub
Shower
Bathrobes
Carpeting
Room Towels Provided
Heating
Mirror
Smoke Alarms
Fire Extinguishers
Balcony/Terrace
Soundproof Rooms Available
Mini Bar
Ironing Amenities
Telephone
Kitchenware
Blackout Curtains
Toiletries Provided
Family Rooms
Allergy-free Rooms Available
Security
CCTV Security In Common Areas
Safety Chain And/or Latch On Doors Available
24-hour Security
Services and Conveniences
Luggage Storage & Lockers
Hair/Beauty Salon
Daily Housekeeping
Currency Exchange Service
Cashless Payment Available
Xerox/fax In Business Center
Ticket Services
Concierge Services
Invoices
Doorman
ATM Or Cash Withdraw On Site
Laundry Services
Desk/workspace Available
Tour Services
Transportation
Parking Available (charges May Apply)
Valet Parking (charges May Apply)
Parking Available
Off-Site Parking
Health Services
First Aid Kit Available
Access To Health Care Professionals
Business facilities
Meeting/Banquet Facilities
All Guest Score and Reviews
8.3/10
V. good
692 Reviews
Cleanliness
8.4
Facilities
7.8
Location
8.9
Service
8.4
Pranvera
Family with young children
10.0
The room was clean and spacious. Being next to the elevator it was loud at times. But otherwise comfortable mattress and pillows. Super clean and spacious.
The view.
September 2025
Jeremy
group
9.0
Room was superbly clean and in great condtion
September 2025
Marieangep
review category business travellers
9.0
Very comfortable. Bathtub + Shower. Very friendly staff except at checkin.
I truly recommend. It is very comfortable and quiet. My rate was good but I wanted to extend and suddenly it doubled the prices. Too bad I would have stayed 2 additional nights.
Sofitel Mattresses remain the best.
Checkin employee was neither energetic nor welcoming - could be better.
October 2025
MarieAngeP
Solo Traveler
9.0
Very comfortable. Bathtub + Shower. Very friendly staff except at checkin.
I truly recommend. It is very comfortable and quiet. My rate was good but I wanted to extend and suddenly it doubled the prices. Too bad I would have stayed 2 additional nights.
Sofitel Mattresses remain the best.
Checkin employee was neither energetic nor welcoming - could be better.
October 2025
Murat
young couple
10.0
Great location, very helpful staff.
October 2025
Carey
with friends
8.0
Hotel was clean and comfy . Loved the water bottles and hydration stations .
I requested the sofa bed in our room be made up ready for our arrival but it wasn't done and no bedding provided to do it ourselves. However they quickly organised this once I asked at reception.
October 2025
Petrou
review category business travellers
7.0
Breakfast. Room was ok but not great given the price
The price
November 2025
Natalia
solo traveller
10.0
Very good standard with reasonable price for the top location.
Nothing
November 2025
Susan
young couple
10.0
Great location close to everything. We were able to walk to all the attractions we were interested in. Room was spacious and clean. Bed was extremely comfortable. Bathroom clean with high quality products, shower powerful and good mirrors. Staff attentive, friendly and professional. Breakfast was included which was a pleasant experience.
Whatβs not to like
December 2025
Andrea
Couple
9.0
Location and staff
The amount of trash on the streets in front of the property
December 2025
unknown
Family with young children
9.0
The staff. So warm and helpful. It felt like old school
Hospitality which seems to be a rare thing over the past few years.
I wish the hotel bar/restaurant felt
More accessible to the hotel less like a separate space. Hard to get up and down stairs with a stroller and felt Like we were interrupting a restaurant rather than running down to a hotel lobby for a drink.
December 2025
Katherine
Group Traveler
10.0
The staff is Fantastic.. Close to everything!
December 2025
John
young couple
4.0
Bed comfortable
Unfortunately, the service and room experience did not meet expectations for a hotel charging Β£750 per night.
At check-in, the staff member was dismissive. When I asked a question and he couldnβt hear me, he responded with βhuh?β, which is not an appropriate way to address a guest.
Room service closed at 10:30pm, so I ordered pizza via Uber Eats. When I came down to collect it, the food had been left unattended in the lobby, visible and accessible to anyone, rather than being stored securely.
At checkout, the same staff member printed my bill and placed it on his keyboard, then stared at me without saying anything. I commented that I was unsure if I had done something to cause the manner in which I was being treated, and received only a blank stare in response. I then had to pick the bill up myself.
The room itself had several practical issues:
β’ The bathroom door opens in two sections, but only one side stays open while the other does not
β’ Bedside tables have no drawers
β’ Extremely limited clothing storage for two people
For the price point, these details matter.
The only clear positive is the excellent location. Otherwise, for Β£750 per night for three nights in a βLuxury City View King,β I would recommend looking elsewhere.
December 2025
Robert
Couple
8.0
the bed is wonderful. Perfect location
You have to go "down the hall" to get your drinking water! Very expensive.
December 2025
Andrew
Couple
9.0
Location was great, staff was nice, room was clean.
Pillows were way too soft. Requested harder pillows, simply received more of the same pillows.
December 2025
Danko
young couple
10.0
Hotel is amazing after renovation. Far above current score on booking.com. Staff is really friendly from janitor to room cleaners. Beds and pillows are super comfortable, extra clean rooms and bathrooms as whole hotel. Arian especially and whole breakfast staff were super nice to us. Far above expectations. We will definitely come back. Our favorite place in NY from now on.
Everything functioned extremely well. Just keep it at that level
December 2025
Robert J.
Couple
10.0
Absolutely everything.
Absolutely nothing.
December 2025
Stephen
Solo Traveler
9.0
Quiet, clean, wonderful facility and staff
Sometimes, you can overhear the wait staff in the first floor bar/restaurant complaining too loudly about their jobs
January 2026
Francesca
family with young children
10.0
Everything!
Great position, friendly staff , gorgeous breakfast and spotless bedroom .
Definitely a 5 stars service. Thank you!
Nothing
January 2026
Mary
Couple
8.0
The hotel is undergoing a renovation so many of the amenities were not available. The room was clean although it had not yet been renovated.
I missed the restaurant and bar at the hotel; it was always a great experience. Looking forward to coming back when the renovation is complete.
January 2026
Kemal
Solo Traveler
10.0
The bath! ALL the Staff (cleaning, front desk, doormen, that desk before the front desk, other staff members around the hotel)! The location!
There was nothing I did not like.
January 2026
JEREMY
Group Traveler
9.0
Room was superbly clean and in great condtion
January 2026
Charlie
Solo Traveler
7.0
Lobby and staff were great.
Our room was much more worn out than in the photos. Could do with refurbishment
January 2026
Brenda
Couple
5.0
Good location, clean and safe.
Lack of touch points with staff, no one provided us with insight on our "Urban Experience Fee" of $45 per night plus tax. This fee includes a $25 daily food and beverage credit, premium WiFi, a reusable water bottle, 24-hour fitness studio access, a 15% Bloomingdale's discount, and local/domestic calls. We had to go online to figure it out. Also we never received our water bottle. They donβt offer complimentary water in the room everything is for a fee. Ordering room service comes with the automatic 20%. There are a lot of fees and little is offered for the price point of this hotel. Iβve found that with higher price point hotels we are often provided more for our money. Also I am not sure they change the bedding often and we know this is a pet friendly hotel because our pillows smelled like dog.
January 2026
Emmanuelle
solo traveller
10.0
Our stay was great, from check in to check out. The staff is extremely friendly and helpful. Room was very clean, spacious enough and remodeled.
Maybe a real expresso machine instead of the coffee maker in the room would be nice :)
February 2026
EMMANUELLE
Solo Traveler
10.0
Our stay was great, from check in to check out. The staff is extremely friendly and helpful. Room was very clean, spacious enough and remodeled.
Maybe a real expresso machine instead of the coffee maker in the room would be nice :)
February 2026
Imani
review category business travellers
10.0
I literally loveddddd my hotel, I had the King Bed room it was clean, nice amounts of storage room, I had a shower & a bathtub. The housekeeping was on it with the cleaning. All of the staff was so sweet and went the extra mile if I needed anything. I will revisit here again!
n/a
February 2026
imani
Couple
10.0
I literally loveddddd my hotel, I had the King Bed room it was clean, nice amounts of storage room, I had a shower & a bathtub. The housekeeping was on it with the cleaning. All of the staff was so sweet and went the extra mile if I needed anything. I will revisit here again!
n/a
February 2026
Anonymous
Group Traveler
7.0
The location was fantastic close to everything.
Check in was a disaster, the room was too hot and I was charged for taxes twice. Not my usual experience at a Sofitel.
February 2026
Cody
young couple
10.0
It was very clean, modern with a twist of detail that made it feel very high end.
N/A
February 2026
cody
Couple
10.0
It was very clean, modern with a twist of detail that made it feel very high end.
N/A
February 2026
Cheryl
Couple
10.0
Lovely and comfortable
February 2026
Yasmin
young couple
10.0
Everything! Just the perfect spot in every way. We loved it! Gorgeous rooms, ambience, building and service!
March 2026
Neetu
solo traveller
1.0
Nothing as a woman manager - who runs the hotel and is in charge of the hotel needs to be sacked as she is doing fraud. She is constantly refusing guests even when booked via booking.com - stay away as she just cancels the bookings, and then tells you to book again direct via the Sofitel NY website. She ushers her staff to a room who firstly wonβt be aligned to do this but then return to front desk and continue to push her illegal stance.
The Female Manager in charge of the front desk - of the Sofitel NY is running a black market enterprise by canceling bookings - even though they are booked via bookings.com - canceling them and then telling you to rebook via the NY website. What happens when she cancels and the website says itβs fully booked and youβve flown round the world for this. Donβt book at the Sofitel NY. We experienced this and found out she has done this to others. She needs to be investigated and we had to go to another hotel - even though we booked with bookings.com a week before.
March 2026
Read
Couple
7.0
Location, right between 5 and 6 avenues, close to the Theatre district with many dining options around. Perfect views from the room, the hotel is just after renovation.
The staff is somewhat uninterested in what is going on. Everyone is polite but are not seem to be interested in helping the guest unless asked for. Room cleaning is ok, however nothing except the towels was replaced during the stay - no paper cups (!) for coffee, no Nespresso capsules, no drinks in the minibar, no bathrobes left on the floor to be changed. Every morning had to call the housekeeping and wait for 15-20 minutes for all those basic things.
April 2026
Michaela
review category business travellers
10.0
Everything
Nothing
April 2026
Deanna
young couple
10.0
Great location and room
April 2026
Steinhart
solo traveller
8.0
Comfortable room very stylish, extremely nice and helpful staff, great location, I believe it is highly undergrad in booking.com. restaurant for dinner was absolutely great not less than amazing!
Breakfast could be better, a limited variety, coffee maker in the room could be nice.
April 2026
Steinhart A.
Solo Traveler
8.0
Comfortable room very stylish, extremely nice and helpful staff, great location, I believe it is highly undergrad in booking.com. restaurant for dinner was absolutely great not less than amazing!
Breakfast could be better, a limited variety, coffee maker in the room could be nice.
April 2026
Karen
family with young children
8.0
The location is amazing and renovated rooms are great!
Breakfast is a rip off better book without
Rooms with a view dont really have a great a view
April 2026
James
Couple
10.0
Our favorite ny hotel for sure
May 2026
Marina
solo traveller
10.0
Great stay!
Hospitality
May 2026
marina
Solo Traveler
10.0
Great stay!
Hospitality
May 2026
Selena
Solo Traveler
10.0
The room was amazing. The staff was extremely polite.
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