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Mithila San Francisco SureStay Collection by Best Western

972 Sutter Street | San Francisco, CALIFORNIA 94109-6025, US
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Mithila San Francisco SureStay Collection by Best Western - image 1
Highlights
Front desk [24-hour]
Great for activities
Located in heart of San Francisco
Excellent room comfort & quality
Most popular facilities
24-Hour Front Desk
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Shower

Mithila San Francisco SureStay Collection by Best Western - San Francisco

This European-style hotel is located in central San Francisco’s Nob Hill. Mithila San Francisco - SureStay Collection by Best Western offers an activity desk. Mithila San Francisco, established in 1920, is complete with restored original ceiling moldings and marble flooring.

Old-world decor combined with contemporary amenities makes it ideal for both business and leisure. Guests can take advantage of the local fitness center that offers special discount rates for Hotel Mithila guests. Then relax as the hotel’s activity desk helps to arrange your day’s activities.

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Rooms Types
Queen Room with Bunk Bed - Non-Smoking room in Mithila San Francisco SureStay Collection by Best Western
Room Details
Queen Room with Bunk Bed - Non-Smoking
1 bunk bed, 1 large double bed 13.01m² Type: Quadruple
Bathtub Safe Telephone Fax Wake-up service/Alarm clock Kitchenette Desk Shared bathroom DVD player Microwave Dishwasher Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Game console - PS3 Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Queen Room - Non-Smoking room in Mithila San Francisco SureStay Collection by Best Western
Room Details
Queen Room - Non-Smoking
1 large double bed 9.01m² Type: Double
Bathtub Telephone Fax Wake-up service/Alarm clock Kitchenette Desk Shared bathroom DVD player Microwave Dishwasher Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Game console - PS3 Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Toothbrush Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Double Room - Non-Smoking room in Mithila San Francisco SureStay Collection by Best Western
Room Details
Double Room - Non-Smoking
1 double bed 10.68m² Type: Double
Bathtub Safe Telephone Fax Wake-up service/Alarm clock Kitchenette Desk Shared bathroom DVD player Microwave Dishwasher Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Game console - PS3 Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

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Large Queen Room - Non-Smoking room in Mithila San Francisco SureStay Collection by Best Western
Room Details
Large Queen Room - Non-Smoking
1 large double bed 11.61m² Type: Double
Bathtub Safe Telephone Fax Wake-up service/Alarm clock Kitchenette Desk Shared bathroom DVD player Microwave Dishwasher Extra long beds (> 6.5 ft) Walk-in closet Kitchen Sauna Game console - PS3 Books, DVDs or music for children Adapted bath Infinity Pool Bottle of water Fire extinguisher Open-air bath Tatami (traditional Japanese flooring) Carbon monoxide detector

Select dates to see prices

Guest Score and Reviews
7.7 /10

Good

303 Reviews

Cleanliness
7.4
Facilities
7.6
Location
8.5
Service
7.1

Pedro

with friends

8.0

The room was clean and tidy. The bed is comfortable, and the bedding and pillows are good. The shower has hot water. Cleaning service is available upon request. Each guest is provided with an access card. The elevator is small but functional. The reception staff was kind and helpful whenever needed. The hotel is well located, with a pizzeria and supermarkets nearby. It offers easy walking access to bus stops and a metro station.

At the time of payment, they only accept a single card, and it must be under the name of the person who made the reservation. This is not stated on Booking and caused inconvenience, as we were expecting to split the payment among all guests.

July 2025

Eilen

young couple

8.0

It was amazing to have a microwave and fridge in the room! Was great living in the top floor! Window could be opened which made the room comfortable, recommend to keep it open during the night for better air.

Microwave and fridge smelled bad, we didn’t complain about it is our fault it wasn’t fixed. Also the TV was kind of behind the shelf, not too bad but a bit annoying. The view was straight into someone’s apartment, but far enough!

July 2025

Services & Facilities

Most popular facilities
24-Hour Front Desk
TV & Movies/Shows
Free Wi-Fi
Air Conditioning
Hair dryer
Shower
On-site parking
More Amenities
Accessibility
Accessible Rooms Through Interior Corridor Available
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Microwave
Coffee/tea Maker
Refrigerator
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Laundry Services
Desk/workspace Available
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
Show All Amenities
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: before 11:00

Front Desk Hours: 24/7

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible at a location nearby (reservation is needed) and costs USD 46 per day.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.

Property Surroundings

972 Sutter Street | San Francisco, CALIFORNIA 94109-6025, US

Mithila San Francisco SureStay Collection By Best Western FAQs

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All Amenities
Accessibility
Accessible Rooms Through Interior Corridor Available
General
24-Hour Front Desk
Express Check-In/Check-Out
Elevator
Non-smoking Property
Heating In Public Area
Non-Smoking Rooms Available
Sanitation Procedures
Contactless Check-in/out
Daily Disinfection
Protective Screen Or Physical Barriers In Appropriate Areas
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Hand Sanitizer In Guest Accommodation And Key Areas
Staff Trained In Safety Protocol
Languages spoken
English
Media & Technology
TV & Movies/Shows
Free Wi-Fi
Room Amenities
Cleaning Products Available
Safety Deposit Box
Air Conditioning
Hair Dryer
Shower
Microwave
Coffee/tea Maker
Refrigerator
Smoke Alarms
Fire Extinguishers
Ironing Amenities
Telephone
Security
CCTV Security In Common Areas
Services and Conveniences
Luggage Storage & Lockers
Wake Up Call
Cashless Payment Available
Xerox/fax In Business Center
Laundry Services
Desk/workspace Available
Convenience Store
Transportation
Valet Parking (charges May Apply)
On-site Parking
Health Services
First Aid Kit Available
Temperature Check For Guests And Staff
All Guest Score and Reviews
7.7 /10

Good

303 Reviews

Cleanliness
7.4
Facilities
7.6
Location
8.5
Service
7.1

Pedro

with friends

8.0

The room was clean and tidy. The bed is comfortable, and the bedding and pillows are good. The shower has hot water. Cleaning service is available upon request. Each guest is provided with an access card. The elevator is small but functional. The reception staff was kind and helpful whenever needed. The hotel is well located, with a pizzeria and supermarkets nearby. It offers easy walking access to bus stops and a metro station.

At the time of payment, they only accept a single card, and it must be under the name of the person who made the reservation. This is not stated on Booking and caused inconvenience, as we were expecting to split the payment among all guests.

July 2025

Eilen

young couple

8.0

It was amazing to have a microwave and fridge in the room! Was great living in the top floor! Window could be opened which made the room comfortable, recommend to keep it open during the night for better air.

Microwave and fridge smelled bad, we didn’t complain about it is our fault it wasn’t fixed. Also the TV was kind of behind the shelf, not too bad but a bit annoying. The view was straight into someone’s apartment, but far enough!

July 2025

Virndavanam

family with young children

1.0

The room was clean

They advertised that they have valet parking and nothing was available. When I checked this, the lady in the front desk said they never said they have valet parking. Also, the elevator was kind of scary.

July 2025

Virndavanam S.

Family with young children

1.0

The room was clean

They advertised that they have valet parking and nothing was available. When I checked this, the lady in the front desk said they never said they have valet parking. Also, the elevator was kind of scary.

July 2025

Rachel

family with young children

4.0

The staff was very helpful

The elevator is very ancient and noisy The bathtub is piling

August 2025

Shane

Solo Traveler

10.0

Room was very clean and staff was very nice. Came back to a cleaned room and made bed each night after the Dead & Co shows. Would definitely stay again. Was very happy with the quality of the stay with a fair price.

Only downside I can think of I guess would be the location. The hotel itself is in a safe/fun location with easy access to a corner store and pizza joint across the way. Mc d and 7/11 less than 8 minute walk. If you arrive at night and get off BART at Civic Center/UN Plaza maybe get an Uber to the hotel to skip walking through the Tenderloin. Other than that I never had a reason to pass through and got Ubers late at night. Had 0 issues :)

August 2025

Henryluong

Group Traveler

4.0

The price is good for spontaneous trip.

The room is small. It is not completely clean. The area is scary a little cause the street is too dirty with shit and trash. Homeless is everywhere. They have carpet everywhere, and the smell is so gross like a year without cleaning.

August 2025

Regina

family with young children

1.0

Stayed for 4 nights, family room. Bunk bed and 1 doble bed. Location near urban area.

The hotel needs refurbishing, our room smelled moldy? The bathroom needs new decorations/ updating. Lights suddenly turn off?

August 2025

Jezabel

Couple

6.0

The room was small but nice and clean

The shower made a loud annoying noise. The reception/hallways need maintenance cause the carpet’s old and overall everything feels old, there’s also a smell like humidity.

August 2025

Madeline

Solo Traveler

2.0

It was clean.

They lied on their listing about parking, so I had to pay 45 dollars to park overnight and then walk a few blocks past drug addicts pooping in the street to get there. The sheets and pillow cases have the same texture as plastic grocery bags and the entire hotel smells like pot. Additionally, don't believe the listing, which also says it's accessible. You have to go up stairs (there is no elevator) even just to check in. The room I was in also had a tall step to get from the bed to the bathroom.

August 2025

Frank

Solo Traveler

8.0

Good value for money, close enough to union square and tour pickup locations, walking distance for more to Bart and CalTrain and other tourist attractions. Mini market next door

No tea in the room. Only coffee. if you provide a Microwave (Which they did) at least provide cutlery.

September 2025

Elif

young couple

8.0

It has very central place, authentic architecture and decoration.

Corridor is smelling weird.

September 2025

Mihai

Group Traveler

8.0

we liked the location and the staff

the room. it was cramped

September 2025

Hotz

Solo Traveler

8.0

Great Value

October 2025

Iris

Couple

9.0

I liked the area and the space that was given - we used the 24/7 parking garage down the block and they were also nice! The elevator is a manual one but I found it really cool. The hotel itself was clean and it seemed very antique, I would stay here again!

I didn’t like how the payments were not specifically made clear but the property itself was a great stay!

October 2025

Leina

Couple

10.0

It was an amazing location, very close to everything. There is a cute little market next door on one side and a laundry mat on the other. Walking distance to Japantown. The front desk people were very polite and helpful. The hotel itself was very charming. Not overly extravagant by any means, but it was well kept and clean. The rooms were very nice. The beds were comfortable. There was a microwave, fridge and coffee maker. With the little market next door means you can eat in and save some money if youre on a budget. I especially enjoyed the elevator. It's *old*. It works just as good as when it wasn't, though. It's an experience all its own. I will likely stay here again when I vacation in SF.

Honestly there isnt anything that I can think to be negative about. If youre looking for a luxurious over the top place then I guess this wouldn't be for you, but if youre wanting an affordable, comfortable, clean place to return to after the long days, then you found what you're looking for.

October 2025

Ricpac

solo traveller

10.0

Location was excellent for me as it was close to the convention venue at 1111 California St.; was a painless walk from hotel to venue and vice versa

Nothing at all really, frontdesk did mention at checkin that I might move to another room on another floor on my last night but fortunately that didn’t happen and it’s perfect!

October 2025

RicPac

Solo Traveler

10.0

Location was excellent for me as it was close to the convention venue at 1111 California St.; was a painless walk from hotel to venue and vice versa

Nothing at all really, frontdesk did mention at checkin that I might move to another room on another floor on my last night but fortunately that didn’t happen and it’s perfect!

October 2025

Atkinson

solo traveller

7.0

Convenient location.

Very basic simple room. Not very comfortable.

November 2025

Pilmanis

Group Traveler

8.0

The location is very central and the neighborhood seems safe. There is a grocery store downstairs and a number of coffee shops and restaurants nearby. The rooms were on the small side but not cramped and very clean. I was nervous and wondering if I could really be getting such a great deal. They are budget accommodations but really good budget accommodations. Definitely planning on staying here again.

If you are planning on using public transport it can be some distance to the bus or BART. We used lyft and most rides for our party of six were only $10-$15 each way. The only thing that was a minor inconvenience was the only mirror is in the bathroom. It would have been nice to be able to do my make-up in the main room while my partner was showering but this was a pretty minor inconvenience as I just used the little mirror on my compact instead.

November 2025

Escoto

Couple

3.0

Easy access and secure door out front.

Room smelt like urine and valet doesn’t do overnight access

November 2025

Alexandre

solo traveller

5.0

Location was fine, hotel style was cool, but

Heater was boiling hot and leaking, I was honestly scared of it exploding during the night, and there's a gap under the doorw people were screaming at night like there were no door at all

November 2025

Adhar

review category business travellers

8.0

It was budget-worthy. Since we were travelling for a conference, we hardly stayed in the room except for sleeping. Drinking water was not provided, so it had to be purchased from a nearby store. By evening we could see a few homeless people in the vicinity, but the rooms were clean, and Hari, the guy at the help desk, was very helpful. The room had a fridge, microwave oven, coffee maker, and heating system. It also has a storeroom, which allowed us to keep the room essentially clutter-free. It has a small bathroom, but it serves the purpose. For people who avoid elevators, it has stairs. And for those who need it, it's there too! It also features an antique elevator.

The corridors are narrow, and the location was close to a questionable neighborhood. So if you are traveling at night, prefer a Lyft/Uber. For drinking water, you need to make purchases from the nearby supermarket.

November 2025

Gabriel

Couple

10.0

Everything is right on the same block as far as food, groceries, liquor and laundry mat.

December 2025

Grigoreva

Group Traveler

5.0

The location

It was VERY NOISY at night, I couldn’t sleep!

January 2026

Maria

Family with young children

10.0

Hotel location was great near by almost all the places we wanted to visit .China town ,union square,japan town,Pier 39 and the painting ladies. Great location.and very clean and comfortable.

January 2026

Amanda

Couple

8.0

Customer service and quiet

January 2026

Michael

Solo Traveler

8.0

Great location fot public transport. Nearby a nice neighborhood market and several tasty eateries

Can hear a bit of street noise from the room

January 2026

Cherry

solo traveller

10.0

Staff very respectful and kind

Nothing

February 2026

Bre

young couple

10.0

The Mathila is great! Great staff. Cozy and quiet room. I highly recommend Mathila Hotel!

February 2026

Tomas

solo traveller

7.0

Comfortable bed, hot shower and coffee facilities in a good, central location. Useful desk with electricity ports for running a laptop etc. Fridge and microwave provided in the room.

While the desk, fridge microwave etc seem quite new, the decor in general is run down - everything is functional, it just seems very tired. There's no bedside table or electricity to charge your phone by your bed.

February 2026

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